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We are confirming permission to process sensitive case information and strengthening privacy safeguards before accepting new reports.
Existing cases and files are preserved. This page does not open old drafts, save answers or send case information to an AI service.
Please do not send medical, safeguarding, criminal-allegation or children's records, identity documents or financial account details through general enquiries or ordinary email.
For a general question, email support@wcjuniversal.co.uk without sensitive case details. We are not an emergency service.